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Mcneil Crossing Animal Clinic

6001 W Parmer Ln 
Austin, TX 78727
Phone: (512) 836-9768



Reviews
Citysearch User

Posted on Citysearch on 2/13/2009
Thanks for the reviews - I will definitely pass! by Ms. G. at InsiderPages
Thanks to everyone for their honest reviews of this office. I was going to make an appointment for my dog with this vet first thing Monday morning, but after reading of the bad experiences and in particular, the extremely unprofessional response to the negative reviews by the doctors themselves, I will run - not walk - far, far away from this one.I, and my dog, thank you!
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

MsCGraham

Posted on Citysearch on 2/13/2009
Unprofessional and Unethical?
After doing some research on a new vet for my puppy I came across many bad reviews of this vet office. Most unprofessional was the extremely unprofessional and rude responses by the office staff and/or doctors to the negative comments.

I have to tend to doubt that the good reviews are legitimate positive reviews and predict that they may have been created by the office personnel so force a positive rating. Unfortunate and unethical - not a company I would like to do business, and definitely not a vet I would bring a loved pet to.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

qlady

Posted on Citysearch on 9/3/2008
response to mr angry
the rest

Vet and technicians are people just like you putting up with pain in the butt animals. Just because your animal is screaming and jumping around on the table scratching and bruising the technician doesnt mean we dont care for your animalwe have a job to do and we will do whatever we can to get it done. There is a lot of work put into taking care of your animal and the vets and techs would like a little respect. I know, i am a tech.
thanks
Overall
5 star rating

Quality 0 star rating
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Citysearch User

Posted on Citysearch on 8/11/2008
high prices, inexperienced staff by k a. at InsiderPages
I saw Dr. Zilkha several times when my pet was sick, and she seemed very young and didn't know what she was doing. (I even saw her looking things up in a medical book and on the internet, trying to do last minute research during the appointment.) She never could figure out what was wrong, and the bills were shockingly high.

I also had a bad experience with the vet techs I encountered, who reeked of cigarette smoke, were rude, and didn't seem to know how to handle animals at all.

Furthermore, when I originally went to citysearch to post a review there, I found that the staff actually left rude responses to all the 1-star reviews people posted! That just seems completely unprofessional, and I'm so glad I never have to go back there again.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
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bttncrt

Posted on Citysearch on 7/14/2008
Superlative, compassionate pet care
It is a pleasure to commend the staff of McNeil Crossing Animal Clinic for their exemplary care of my beloved German Shepherd Dog, Thori. From reception to medical history to physical exam to follow-up phone calls, every person in this clean, modern, well-looked after clinic has made Thori (and me) feel welcome and well-cared for. Dr. Elissa Jackson has treated Thori with the utmost gentleness and compassion, especially during some (necessarily) uncomfortable procedures. In addition, Dr. Jackson's exams are extremely thorough, her diagnoses and proscribed treatments are always carefully explained to me, and her use of medications is restrained yet effective. This lady and her colleagues CARE, and Thori and I know it!
Overall
5 star rating

Quality 0 star rating
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Reviews: 1

Posted on 7/8/2008

Horrible!!!
Think twice before going here. It was a horrible experience for us. Check out the reviews on insiderpages.com that are longer and not editted.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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AirForceDiamond
Reviews: 113

Posted on 6/4/2008

loving
I had to put my Dog down after a horrific experience with another unscruplous vet clinic. The whole staff here was so sweet and compassionate. You can tell by the attitude of the staff that they truely love your pet almost as much as you do. The prices are competitve, but I would pay top dollar for the security and concern that this clinic shows my "babies".
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Citysearch User

Posted on Citysearch on 1/17/2008
oh my goodness, i met her, too
I met this woman. This is all true. She wanted to charge me about $570 to clean my dog's teeth. Didn't know about the warm blankets, but maybe that is worth a few hundred bucks.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

long48

Posted on Citysearch on 10/6/2007
Thanks Dr. Jackson!
Melee is sooooo much better. When I noticed she was acting strange, I didnt know how I was going to explain it. Dr. Jackson sat down with me and helped me figure out exactly what I was noticing. She was walking slower, not jumping, peeing outside the litterbox. Little things like that. Nothing big. I figured noone would understand. Dr. Jackson looked her over thoroughly and did some x-rays. Sure enough she had a ruptured disk. It could have gotten so much worse, but thankfully Dr. Jackson was kind enough to listen and get to the bottom of the problem. I would recommend her clinic above all others I have been to.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

tjtemebel

Posted on Citysearch on 9/8/2007
The Best Value Vet in Town
I am so happy that i found this vet clinic. This days it is hard to find a bargain - i found great care at a very reasonable price. I shopped on the phone and compared exam prices and rabies. They are the cheapest in town so i went there.
I was very impressed from the place, they seem small from the outside but they are so high tech. They love animals, you can see that from the way they great my dog as he enter the door. The stuff is very friendly and always in a good mood. You can tell that they love their job. Dr Jackson was very nice and took her time to answer all my question. Not only that they did not rush me in and out, they really cared that i will know what i need to know about raising a dog. Since it is my first dog and the shelter did not give me any tips it took them quite a while to educate me; but they did not care. They even looked up some stuff for me on their computer system.
Those days, when most doctors see you as a $$$, its really nice to know that there are some good ones left that practice quality medicine with the need of the animal in mind and not the wallet of the owner.
Highly reccomended.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
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